Privacy Policy

1. Information We Collect

We collect the following personal information when you use PlotMagic:

• Account Information: Name, email address, phone number, password (encrypted)
• Payment Information: Transaction details processed securely via our payment gateway. We do not store your card/UPI details on our servers.
• Usage Data: Plot designs created, download history, credit balance and transactions
• Device Information: Browser type, IP address, device type, operating system for security and analytics purposes

2. How We Use Your Information

• To provide and maintain our plot map generation services
• To process credit purchases and manage your account balance
• To send transaction confirmations and service-related notifications
• To improve our platform, features, and user experience
• To prevent fraud and ensure platform security
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Payment Processors: Our payment gateway, for processing credit pack purchases securely
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including encrypted passwords (bcrypt hashing), JWT-based authentication, HTTPS encryption for all data in transit, rate limiting on sensitive endpoints, and role-based access control. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Plot design data is retained until you delete it. Transaction records are retained as required by applicable tax and accounting laws.

6. Your Rights

You have the right to:

• Access your personal data stored on our platform
• Correct inaccurate personal information
• Request deletion of your account and personal data
• Download your plot design data
• Withdraw consent for non-essential data processing

To exercise these rights, contact us at rrdplotmagic@gmail.com.

7. Cookies & Tracking

We use browser localStorage to persist your session (JWT token) and plot form data for convenience. We do not use third-party tracking cookies or advertising trackers. You can clear your browser storage at any time.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Platform after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related concerns or requests:

Kuthati Sai Ram
HNO 33-5-202, Satyasai Nagar, Opp Naidu Pump, Warangal, Telangana - 506002
Email: rrdplotmagic@gmail.com
Phone: +91 9573766436